Advisory on scam involving impersonation of the Urban Redevelopment Authority

1. The Urban Redevelopment Authority (URA) is aware of a letter [png, 428 KB] sent to private homeowners requesting that their tenants register for tenancy by transferring a ‘validation fee’ to a bank account. The letter contains URA’s logo, physical and website addresses, with an individual named in the sign-off (e.g. 'Andrew Chia’ or 'Regina Lim') claiming to be the ‘Head, Registration of Lease (Consumer)’ of URA.

2. This letter is NOT from URA. URA does not require private homeowners to register their tenants. We also do not require validation fees to be paid. In addition, there is no ‘Registration of Lease’ department in URA, and we have verified that the individual named in the sign-off is not a staff of URA.

3. URA has lodged a Police report on the matter, and advises the public to be vigilant against scams:
• Lodge a Police report immediately if you receive such letters or suspect that you have fallen prey to a scam.
• Verify the authenticity of information before you act – check if it’s a scam by calling 1799.
• Do not access URL links provided in unsolicited emails, text messages, and hardcopy letters.
• Never share your personal and financial information, such as Singpass login credentials, credit/debit card details or banking ID/password to anyone. Government organisations do not ask for these details.

Updated 31 Jan 2025