Skip to main content
A Singapore Government Agency Website How to identify
Official website links end with .gov.sg
Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites
Secure websites use HTTPS
Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.

Welcome to our refreshed website!

We've updated the site to make information easier to access and navigate. While some content may have been reorganised, you can browse our updated sections to find what you need.

Urban Redevelopment Authority (URA)
Circulars

Safe Distancing Measures at Food & Beverage Establishments

Tags

Others

4 May 2020

This article has been migrated from an earlier version of the site and may display formatting inconsistencies.

Who Should Know:
Mall developers, building owners, food & beverage business owners

Effective Date:
With effect from 02 May 2020

This has been superseded by the latest advisory. Please refer to the Circulars page.

  1. On 21 April 2020, the Multi-Ministry Taskforce (MTF) announced the suspension of less critical consumer services during the Circuit Breaker period, to further minimise the movement and interaction of people. In line with the latest announcement from the MTF on 2 May 2020, selected F&B operations will be allowed to resume from 12 May 2020.

  2. In line with this, Enterprise Singapore (ESG), Housing & Development Board (HDB), Singapore Food Agency (SFA), Singapore Tourism Board (STB) and Urban Redevelopment Authority (URA) are providing updated operational guidance on the permissible activities and safe distancing measures for food and beverage (F&B) establishments. All F&B establishments must comply with these measures. The information in this advisory supersedes that in previous advisories or statements. Resumption of specific Food Manufacturing and Food Service operations

  3. With effect from 12 May:

    • Manufacturing and on-site preparation of all food is allowed. This includes the manufacturing of cakes and confectionery, ice cream, cocoa, chocolate and chocolate products as well as other snacks that were previously suspended on 21 April.

    • Retail outlets of food, including cakes and confectionery, packaged snacks and desserts may be opened for takeaway and delivery only.

  4. However, standalone stores (excluding those in hawker centres, food courts and coffeeshops) predominantly selling beverages must remain closed during the Circuit Breaker period1. Online retail of these products is allowed, only if they are fulfilled from the licensed central kitchen of the F&B establishment (if applicable).

  5. F&B outlets (including food vending machines) in parks2  will remain closed.

  6. Please refer toAnnex 1[PDF, 139KB] for the types of F&B establishments andAnnex 2[PDF, 112KB] for the types of Food Manufacturers that can resume operations.
    Takeaway and/or delivery only for F&B operations that can continue

  7. All F&B establishments that are allowed to continue operations can only do so for takeaway and/or delivery during the Circuit Breaker period. Dining-in is not permitted.

  8. While customers and delivery personnel are allowed to enter the premises of the F&B establishments for takeaway or delivery, they must leave the premises once they have picked up their orders.

  9. As more customers are expected to order takeaways during this period, we strongly encourage everyone to bring their own clean and reusable containers when buying food. This will not only help to reduce the amount of waste generated, but will also ease the demand on disposable food containers. Establishments should allow customers to do so when ordering takeaways.
    Safe distancing measures

  10. F&B establishments must adhere to safe distancing measures to minimise crowding within their premises:

    • Implement pre-ordering and payment solutions where possible to minimise physical clustering of customers waiting to place or pick up their orders.

    • Ensure all staff, customers and delivery personnel on their premises have their masks on.

    • User floor markers to clearly demarcate queue lines and put up signage for customers queuing to order food.

    • Demarcate a waiting area for customers and delivery personnel to pick up their food.

    • Implement contactless pick-up of food where possible to minimise interactions.

    • Ensure that customers and delivery personnel observe at least one-metre spacing at all times and do not cluster together.

  11. F&B establishments are to implement contact tracing through the use of SafeEntry3  by 12 May 2020 to facilitate the efficient collection of visitor information so that contact tracing can be done in a timely manner.

  12. Under the COVID-19 (Temporary Measures) (Control Order) Regulations 2020, every individual must wear a mask over the individual’s nose and mouth at all times when the individual is not in his or her ordinary place of residence. This requirement also applies to all personnel engaged in the sale and preparation of food and drinks at SFA-licensed food establishments.
    Sanitation and hygiene measures

  13. In addition, F&B establishments must implement the following:

    • Ensure cleanliness and hygiene practices, as recommended under the SG Clean campaign; and comply with the health and hygiene advisories by the Ministry of Health (MOH), Ministry of Manpower (MOM) and National Environment Agency (NEA).

    • Provide hand sanitisers to frontline staff who handle cash and other devices, and who are unable to wash their hands frequently with soap and water.

    • Place hand sanitisers in close proximity to high touch surfaces like door handles so that staff and patrons can sanitise their hands after touching these surfaces.

    • Frequently disinfect common spaces, and increase frequency of cleaning for high touch surfaces and interactive components within the establishment (e.g. smart kiosks).

    • Service staff must provide clear communication on safe distancing measures to patrons.

    • Put up simple signage to clearly communicate these practices to patrons.

  14. Employers, staff and customers must exercise social responsibility by observing good personal hygiene and monitoring their health conditions. In particular, employers must put in place stringent measures to safeguard the health of their staff. This includes temperature screening, health declaration by staff each time they report for work, and ensuring safe distancing measures are observed at all times. Staff must reduce physical interactions and not have meals in groups. Those who are unwell, even with mild flu-like symptoms, must see a doctor and stay at home to prevent spreading illness to others.

  15. Please note that staff may consume their meals at the food establishment itself. However, the establishment must ensure that safe distancing measures are observed:

    • Designate and clearly demarcate a dining area for staff only. Designated area should be out of public view wherever possible.

    • Stagger meal times.

    • Staff should dine alone and keep a distance of at least one metre from another individual.

    • Staff should dine quickly and leave the designated dining area in a clean state after they have consumed their meals.

    • Coffeeshop and food court stall operators may consume their meals at the tables in front of their stalls and they should also adhere to the measures stated in para 15b, 15c and 15d.
      Enforcement of measures

  16. Government agencies will be stepping up enforcement of these safe distancing measures. Under the COVID-19 (Temporary Measures) Act passed in Parliament on 7 April 2020, first-time offenders will face a fine of up to S$10,000, imprisonment of up to six months, or both. Subsequent offences may face a fine of up to S$20,000, imprisonment of up to twelve months, or both.

  17. Businesses that do not implement or comply with the government’s safe distancing advisories may also be ineligible for government grants, loans, tax rebates and other assistance.

Thank You.

ENTERPRISE SINGAPORE
HOUSING & DEVELOPMENT BOARD
SINGAPORE FOOD AGENCY
SINGAPORE TOURISM BOARD
URBAN REDEVELOPMENT AUTHORITY

Updated as of 02 May 2020


Join URA's mailing list to get the latest updates on current and future plans and developments around Singapore. Click here to subscribe.

Annex 3: Infographic [PDF, 458 KB] [PDF, 458KB]

1There is no change to the operations for food stalls in hawker centres, coffeeshops and food courts – they are allowed to continue with their operations in entirety.

2Hawker centres located in parks can continue operations.

3For more information on SafeEntry, please go to www.go.gov.sg/safeentry

  Download PDF Version

Back to top