URA e-services will undergo maintenance on 08 Dec 2023 (Fri) from 10pm till 2am the next day and will be unavailable during this period. We apologise for any inconvenience caused.

Be wary of phishing or scam attempts. URA will NOT ask for personal information relating to your accounts, such as your Singpass ID/password or banking ID/password. If an SMS or email contains a URL, make sure that it ends with “.gov.sg” before clicking on it. Use our feedback form to report any suspicious communications supposedly from URA. Stay vigilant against scams! Learn how to spot these scams.

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How to protect yourself against phishing scams

Here are some ways for you to protect yourself from phishing scams:

Verify links belong to government agencies before accessing them
Verify links belong to government agencies before accessing them
Trust only official website links via .gov.sg websites
Trust only official website links via .gov.sg websites
Look out for the lock icon or https:// as an added precaution before sharing sensitive information
Never disclose your Singpass ID, password and One-Time Password (OTP)
Never disclose your Singpass ID, password and One-Time Password (OTP)
Check for substitution of letters in URL (e.g. “-” to replace “.”)
Check for substitution of letters in URL (e.g. “-” to replace “.”)

Should you receive any suspicious contents (eg. emails, SMS, phone calls etc) that could be impersonating URA, you may report to URA's hotline 6221 6666 from Monday to Friday, 8.30am to 5pm (except public holidays). Alternatively, please lodge a police report online or at the nearest Neighbourhood Police Centre (NPC) or Neighbourhood Police Post (NPP).

 

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