Latest updates for Retail establishments
Work-related events
Stipulated occupancy limits
Safe Management Measures – Customer-facing operations/Front-of-house
Safe Management Measures – Workplace Premises18
Enforcement of measures
Annex A [PDF, 72KB]: Details of SafeEntry check-in Annex B [PDF, 53KB]: Details on ventilation and improving indoor air quality Annex C [PDF, 53KB]: Other recommended guidelines for customer-facing operations Annex D [PDF, 210KB]: Trade-specific Safe Management Measures for Retail Establishments and Lifestyle-Related Services
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1These refer to stores that occupy entire buildings, e.g. IKEA, Decathlon Innovation Lab.
2These refer to standalone stores > 930 sqm (or 10,000 sqft) of GFA.
3Facilities below 50 sqm can admit up to 3 persons. This does not include employees.
4Non customer-facing events include conferences, seminars, corporate retreats, etc, while customer-facing events include product launches, store opening, marketing/branding events, etc. Social and recreational gatherings (e.g. farewell lunch, team bonding activity) at the workplace are disallowed.
5Refer to MOM’s Requirements for Safe Management Measures at the Workplace.
6For mixed-use developments, GFA refers to the retail component only.
7Such activities may be allowed for supermarkets on a case-by-case basis, if an extension of existing retail space is deemed necessary to ensure safe distancing. Approval must be sought from ESG.
8These play areas refer to the facilities provided free-of-charge in the shops or at the malls’ common areas.
9More information on SafeEntry and a full list of places where SafeEntry must be deployed can be found at https://covid.gobusiness.gov.sg/safemanagement/safeentry/
10However, all retail establishments and lifestyle-related services must require their employees to do SafeEntry check-in.
11Large retail outlets that are fully within malls and buildings covered by SafeEntry and have the same operating hours, are not required to implement SafeEntry for customers, clients and visitors. They should, however, do so if they operate outside the mall hours.
12The SEGW enables contactless detection of both the TraceTogether App and Token, and serves as an additional means of SafeEntry check-in that is quicker and more seamless. It also allows users to check if their Token has run out of battery or is not working.
13Refer to go.gov.sg/gateway-overview for how to implement the SEGW and apply for a free SEGW Box.
14Refer to go.gov.sg/gateway-overview for latest details on when the free SEGW Check-out Boxes are available.
15Individuals with temperatures above 38 degrees Celsius are considered as having a fever. Supermarkets and stores providing beauty services in malls need not conduct temperature screening and checks on visible symptoms for customers if the mall is already doing so. They should, however, do so if they operate outside the mall hours.
16Notable visible symptoms to look out for include: (a) coughing; (b) sneezing; (c) breathlessness; and (d) a runny nose.
17Except where the individual is entering the permitted premises to seek medical treatment for a specific symptom.
18Refers to the retail establishments’ back-of-house operations involving employees, including at offices, warehouses and manufacturing facilities.
19This will not apply to industries/companies that need to do so due to the nature of their work. Such companies will be required to demonstrate that cross-deployment of interaction between employees is critical for business operations, when requested by MOM or their sector agencies.
20E.g. systems are in place to ensure no direct contact between the cross-deployed personnel.