Phase 3 updates for Retail establishments
Resumption of retail operations
Stipulated Occupancy Limits
Safe Management Measures – Customer-facing Operations/Front-of-house
Safe Management Measures – Workplace Premises13
Enforcement of measures
Annex C [PDF, 68KB]: Checklist of Safe Management Measures (Customer-facing Operations)
Join URA's mailing list to get the latest updates on current and future plans and developments around Singapore. Click here to subscribe.
1These refer to stores that occupy entire buildings, e.g. IKEA, Decathlon Innovation Lab.
2Non customer-facing events include conferences, seminars, corporate retreats, etc, while customer-facing events include product launches, store opening, marketing/branding events, workshops, etc. Events that are substantially recreational or social in nature (e.g, gala dinners, networking functions, company D&Ds) are not permitted.
3Refer to MOM’s Requirements for Safe Management Measures at the Workplace.
4For mixed-use developments, GFA refers to the retail component only.
5Such activities may be allowed for supermarkets on a case-by-case basis, if an extension of existing retail space is deemed necessary to ensure safe distancing. Approval must be sought from ESG.
6These play areas refer to the facilities provided free of charge in the shops or at the malls’ common areas.
7A full list of places where SafeEntry must be deployed can be found at https://www.safeentry.gov.sg/deployment.
8TraceTogether-only SafeEntry will only be implemented after everyone has had the chance to collect a Token in their constituencies, and a reasonable period of national distribution is achieved When TraceTogether-only SafeEntry is implemented, individuals entering premises on TraceTogether-only SafeEntry will have to use either their TraceTogether App or TraceTogether Token to check in. Foreigners who are pass holders can register for the TT app using their FIN and/or collect their TT tokens from designated collection points.
9TraceTogether Token check-in is done by premises scanning the QR codes on the TraceTogether Tokens of customers, vendors and visitors. Refer to https://go.gov.sg/token-scanning to find out how to implement Token check-in mode.
10Individuals with temperatures above 38 degrees Celsius are considered as having a fever. Supermarkets and stores providing beauty services in malls need not conduct temperature screening and checks on visible symptoms for customers if the mall is already doing so. They should, however, do so if they operate outside the mall hours./span>
11Notable visible symptoms to look out for include: (a) coughing; (b) sneezing; (c) breathlessness; and (d) a runny nose.
12Except where the individual is entering the permitted premises to seek medical treatment for a specific symptom.
13Refers to the retail establishments’ back-of-house operations involving employees, including at offices, warehouses and manufacturing facilities.