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Advisory for Phase 2 Re-opening of Food & Beverage Establishments

  Published: 24 August 2020


Who Should Know:
Mall developers, building owners, food & beverage business owners

Effective Date:
30 July 2020

This has been superseded by the latest advisory. Please refer to the Circulars page.

 

  1. The Multi-Ministry Taskforce (MTF) announced on 19 May that Singapore would exit the Circuit Breaker from 2 June and resume activities in three phases. On 15 June, the MTF announced that Phase 2 will commence on 19 June. Apart from a short list of exceptions, Phase 2 will see the resumption of most activities, including the reopening of food and beverage (F&B) establishments selling predominantly beverages and resumption of dine-in services.

  2. To provide a safe environment for customers and workers, F&B establishments currently in operation, and those that will reopen in Phase 2, must implement Safe Management Measures, as required by the Ministry of Manpower (MOM) and comply with the COVID-19 (Temporary Measures) (Control Order) Regulations.

  3. In addition, F&B establishments are required to comply with the measures set out by Enterprise Singapore (ESG), Housing & Development Board (HDB), Singapore Food Agency (SFA), Singapore Tourism Board (STB) and Urban Redevelopment Authority (URA) in this document. The information in this document supersedes that in previous advisories or statements.

  4. Resumption of food service operations

  5. For Phase 2:
    1. F&B establishments1  can provide dine-in services, provided there is no provision of Public Entertainment2.
    2. Sales and consumption of alcohol in all F&B establishments will be prohibited after 2230hrs daily. This includes consumption at any outdoor refreshment area (ORA) and/or tables/chairs3 owned or managed by such establishment.
  6. The list of businesses that are allowed to operate from 19 June 2020 can be found on MTI’s website (https://covid.gobusiness.gov.sg/permittedlist). Businesses in this list do not need to apply to MTI for exemption before resuming operations. They are required to submit the number of workers who are working on-site using the GoBusiness portal (https://covid.gobusiness.gov.sg) within two weeks of the date of resumption of on-site operations.

  7. Safe Management Measures – Customer-facing Operations/Front-of-house

  8. The following measures apply to all customer-facing operations of F&B establishments:

    1. Table and seating management
      1. Each table or group must be limited to 5 or fewer persons, with at least one-metre spacing between tables or groups4. Gatherings or groups involving more than 5 persons in total are not allowed, even if they are split across multiple tables5. There should be no mixing or intermingling between groups.
      2. Where tables/seats are fixed, tables/seats should be marked out to accommodate groups of no more than 5, while ensuring at least one-metre spacing between groups.
      3. Self-service buffet lines must be suspended6 .
    2. Queue management
      1. F&B establishments are to clearly demarcate queue lines, and must ensure at least one-metre spacing between customers at areas such as entrances and cashier counters (e.g. through floor markers).
    3. Crowd management
      1. Live music, radio broadcasts and all forms of television/video screenings7 and other forms of public entertainment such as dancing, darts or karaoke are not allowed.
      2. Recorded music may be played only as soft background music. This must not be louder than 60 decibels. As a gauge, this would be the sound level for a regular conversation. This is with effect from 24 August.
      3. Common play areas for children/toddlers/infants in F&B establishments8 are allowed to reopen, but operators must ensure at least one-metre safe distancing between groups of patrons (of up to 5 pax).
    4. Contact tracing
      1. F&B establishments with seated diners must implement SafeEntry9 for customers and visitors. Those that only provide takeaway and/or delivery, where there is negligible or transient interaction with customers, are not required to do so.
    5. Health checks
      1. F&B establishments with seated diners must conduct temperature screening10 and checks on visible symptoms11 for customers at entrances, and advise those with fever and/or who appear unwell to visit a doctor before turning them away12. Those that only provide takeaway and/or delivery are not required to do so.
    6. Cleanliness and hygiene
      1. F&B establishments must ensure that all employees, customers, delivery personnel and other onsite personnel put on their masks properly at all times13, except when eating and drinking. F&B establishments must also ensure that on-site diners do so before food is served and immediately after their meals.
      2. F&B establishments must ensure that common spaces and items, high-touch surfaces (e.g. counters, menus), interactive components (e.g. iPads, smart kiosks), as well as play areas for children/toddlers/infants are frequently cleaned/disinfected.
      3. Any communal amenities (e.g. drinks dispensers and common condiments), as well as self-service food samples, must not be used.
  9. F&B establishments should put up clear signages to remind customers of the above measures (in Para 6) where applicable, and train and deploy service personnel to provide clear communication to customers on safe distancing measures.

  10. Refer to Annex A [PDF, 156KB] for other recommended guidelines.

  11. Safe Management Measures – Workplace Premises14/Back of House/Kitchen

  12. To ensure COVID-safe workplaces, F&B establishments should take care of their workers, workplaces and those who may become unwell at their workplaces, as outlined in MOM’s Requirements for Safe Management Measures at the workplace. Refer to MOM’s website for greater details and Annex B [PDF, 119KB] for a summary of these measures.

  13. Enforcement of measures

  14. Government agencies will be conducting inspections following Phase 2 reopening to check on the proper implementation of the Safe Management Measures. Under the COVID-19 (Temporary Measures) Act passed in Parliament on 7 April 2020, first-time offenders will face a fine of up to S$10,000, imprisonment of up to six months, or both. Subsequent offences may face a fine of up to S$20,000, imprisonment of up to twelve months, or both.

  15. Businesses that do not implement or comply with the government’s requirements on safe management measures may be ineligible for government grants, loans, tax rebates and other assistance.

Annex C [PDF, 188KB]: Checklist of Safe Management Measures (customer-facing operations)

Thank You.

ENTERPRISE SINGAPORE
HOUSING & DEVELOPMENT BOARD
SINGAPORE FOOD AGENCY
SINGAPORE TOURISM BOARD
URBAN REDEVELOPMENT AUTHORITY

Updated as of 24 August 2020
 

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1These would be F&B establishments that are issued food shop licences by SFA, except those with SFA food shop licences under the Pubs, Bars, Nightclubs and Discos categories or SSIC codes starting with 5613.

2Public Entertainment activities are as per defined under the Public Entertainments Act.

3The furniture should be kept/secured in such manner after close of business.

4F&B establishments may use the bar counters to seat and serve meals to dine-in customers, but must ensure there is at least one-metre spacing between groups of diners.

5Exceptions can only be made if all members of the group are from the same household. These groups can be allowed into the establishment. However, they will need to be seated at multiple tables, with no more than 5 persons per table, and with at least one-metre spacing between the tables. Establishments can request to verify diners’ claims that they are from the same household, and can reject entry of diners at their discretion. For wedding receptions, please refer to the advisory at the GoBusiness portal.

6This also applies to catering companies providing meals on other premises. They must not offer self-service buffet line, but may offer individually packed options instead.

7Except for advisory videos related to safe management measures.

8These play areas refer to the facilities provided free of charge in the shops.

9More information on SafeEntry and a full list of places where SafeEntry must be deployed can be found at https://www.safeentry.gov.sg/deployment. Businesses should note that SafeEntry can be done via QR code/NRIC scanning, or manual entry of NRIC number & particulars through a dedicated device. Businesses should not decline entry to visitors unless the individual does not use SafeEntry QR or SafeEntry NRIC application and refuses to provide particulars to assist with manual entry.

10Individuals with temperatures above 38 degrees Celsius are considered to be having a fever.

11Notable visible symptoms to look out for include: (a) coughing; (b) sneezing; (c) breathlessness; and (d) a runny nose.

12F&B establishments with seated diners in malls need not conduct temperature screening and checks on visible symptoms for customers if the mall is already doing so. They should however do so, if they operate outside the mall hours.

13Under the COVID-19 (Temporary Measures) (Control Order) Regulations 2020, every individual must wear a mask over the individual’s nose and mouth at all times when the individual is not in his or her ordinary place of residence. Refer to MOH’s latest guidance for use of masks and face shields at https://www.moh.gov.sg/news-highlights/details/guidance-for-use-of-masks-and-face-shields.

14Refers to the F&B establishments’ back-of-house operations involving employees, including at offices, warehouses and manufacturing facilities.



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