GST refunds for processing fees paid on Development Applications and Lodgments. Click for more details.
Be wary of phishing or scam attempts. URA will NOT ask for sensitive personal information relating to your accounts, such as your Singpass ID/password or your banking ID/password. As a safeguard, all official SMSes sent by URA will not carry clickable links. Use our feedback form to report any suspicious SMSes supposedly from URA. Stay vigilant and safe! Learn how to spot these scams.

Advisory Note On Adopting Loading Bay Management System

  Published: 03 January 2019
Circular No : URA/PB/2019/01-SPG
Our Ref : DC/ADMIN/CIRCULAR/PB_19

CIRCULAR TO PROFESSIONAL INSTITUTES

Who Should Know:
Developers, building owners, property managers, architects and engineers.


  1. The Loading Bay Management (LBM) system comprises software that allows building owners to better manage their loading bays through dock scheduling and queue management. Building owners can request for logistics service providers to first book time slots on the scheduling system before making deliveries at the pre-determined times.
  1. The LBM system presents multiple benefits for building owners and tenants:

    1. Building Owners

      With deliveries made during pre-determined slots, queuing by delivery vehicles to enter the loading bays will be reduced. This can help to reduce potential traffic spill overs and hence, reduce conflict between delivery vehicles and other traffic.

      In addition, as the vehicles can be given security clearance in advance through the booking system, turn-around time of the delivery vehicles can be further lowered, hence optimising the use of the loading bays,

      Last but not least, the LBM system can reduce the manpower needed to manage loading bays by leveraging on technology (e.g. video analytics, IU-enabled loading bay gantries) to manage the delivery traffic.
    2. Tenants

      Building tenants will have greater control over delivery times. For tenants who need to fulfil just-in-time deliveries, they can have the option to pre-book the loading bay lots for their logistics service providers at selected timeslots.
  1. Enterprise Singapore (ESG), the Land Transport Authority (LTA) and the Urban Redevelopment Authority (URA) encourage the adoption of the LBM system as this would optimise the use of loading bays and improve local traffic circulation.
  1. As part of ESG’s mandate to help retail buildings grow through capability upgrading and business transformation, it provides support to early adopters of the LBM system through its grant support scheme, subject to its approval. Please refer to Appendix 1 for a list of possible loading bay management logistics services providers who can operate the LBM system.
  1. Please convey the contents of this circular to the relevant members of your organisations. Answers to anticipated questions can be found in Appendix 2. Further enquires on this circular and the grant application process can be made to ESG.
Thank You.

ALAN YEO
DIRECTOR
RETAIL AND DESIGN
ENTERPRISE SINGAPORE

LINA LIM
GROUP DIRECTOR
POLICY AND PLANNING
LAND TRANSPORT AUTHORITY

CHIU WEN TUNG
GROUP DIRECTOR
RESEARCH AND DEVELOPMENT
URBAN REDEVELOPMENT AUTHORITY


  Download PDF Version
Top