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Courier Hub Pilot

  Category: Plan our Future SG
Courier hub pilot

The acceleration of e-commerce in Singapore has led to a corresponding increase in the volume of online purchases and deliveries. In turn, this increases the use of vehicles and drivers to make deliveries, and delivery volume on the roads to residential areas. 

We are collaborating with agencies and industry stakeholders to improve last-mile delivery processes, in a way that optimises the use of Singapore's limited land, by piloting courier hubs at two Housing & Development Board (HDB) car parks. The pilot will be conducted for three months from October 2021 with HDB, Enterprise Singapore, Singapore Land Authority, as well as two last-mile logistics service operators, Ninja Van and Shopee Express.
The courier hub pilot aims to enhance last-mile business-to-consumer delivery operations. Suitable car park lots are designated to provide a safe and convenient area for the orderly sorting, holding, and dispatching of parcels to “parcel walkers”, who will then complete deliveries on foot to nearby residents. This could help e-commerce delivery companies increase delivery capacity, improve efficiency, and keep up service standards. It also has the potential to reduce the usage of vehicles in last-mile deliveries for a more car-lite and liveable city.

Watch our video below to find out how courier hubs work:


Courier Hub Locations

Company Address  Deck Operating Hours
Ninja Van 642 Punggol Drive, Singapore 820642   5A 9am to 6pm daily, from 6 October 2021 to 6 January 2022
Shopee Express

984 Buangkok Link, Singapore 530984



Get Involved

We would like to invite other companies to express interest in participating in the courier hub pilot. If your company is interested to participate, please write in to us at URA_Courier_Hub@ura.gov.sg with a shortlist of your preferred locations.